Privacy Policy – Tawsela Go

Last updated: 12-23-2025

Tawsela Go respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website or mobile application.

1. Information We Collect

• Name, phone number, and email address.
• Location data for pickup and drop-off points.
• Trip details including trip history and routes.
• Payment information (we do not store card details).
• Device and technical information such as IP address and OS.

2. How We Use Your Information

• To provide ride-hailing services.
• To connect riders with drivers.
• To improve app performance and user experience.
• To communicate with users regarding trips or support.
• To ensure safety and prevent fraud.

3. Information Sharing

We do not sell or rent personal data. Information may be shared only with:

• Drivers to complete trips.
• Payment service providers.
• Legal authorities when required by law.

4. Data Security

We use appropriate security measures to protect personal data from unauthorized access or misuse.

5. User Rights

Users have the right to access, update, or delete their personal data at any time.

6. Children’s Privacy

Tawsela Go services are not intended for users under the age of 18.

7. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page.

8. Contact Us

Email: info@tawseela-go.com
Phone: 01552549785